OUR STORE POLICIES
Things You Need to Know
We founded Equiemporium with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING POLICY
How It Works
We only ship within the United Kingdom. The customer will be notified when their product has been shipped with the prices and shipping time after notification below:
Standard Shipping (3 - 5 days) - £5.99
For shipping outside of the United Kingdom please email mail@equiemporium.co.uk for a quote.
RETURNS
The Small Print
Return within 14 days if you’re not happy with the package, product must not have been used. Return postage is at cost of the customer and tracked postage is recommended. Please email mail@equiemporium.co.uk for return information.
PRIVACY AT EQUIEMPORIUM
All about Information Security
Equiemporium uses cookies to collect information about how you use our website, for example, which pages you visit and if you experience any errors. These cookies DO NOT collect any information that could identify you.
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All information is collected anonymously and only used to help us improve how our website works and what interests our visitors. To collect this site usage information, we use Google Analytics tracking cookies. This information is stored by Google and subject to their privacy policy, which can be viewed here: http://www.google.com/privacy.html.
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We DO NOT use cookies to gather any information that could be used to advertise products or services to you on other websites. Using our site indicates that you accept the use of these cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.